Great customer service. I worked for the company for a little bit, and truthfully didn't even know the service advisor came out to the waiting room, sat next to you and explained everything. I'm very pleased with the work done, and service! Great job George and staff, I will be back more!! - William L (5 star review found on Facebook)
One week after purchasing my first BMW, I scraped the whole front corner of the car on a rock while backing up. You can imagine my 'frustration'. With a family trip planned for the following weekend, and as a busy Realtor - always on the go - I needed to act fast! After getting a couple of quotes from the most reputable body shops in town, Autoworks came in over $400 cheaper than the "other guys". And, I had the car back in four days - just in time for the trip! The "other guys" couldn't get the work done for at least ten days. Mike was fantastic and will certainly have all of my business (and referrals) from here on out. There's really only one body shop I'd trust with my car and I can't recommend them highly enough! It's like it never happened! Did I mention that they washed both the interior and exterior of my car before I picked it up? - Ryan C (5 star review found on Facebook)
I had taken my car to 5 different shops (one of them 3x!), and NO ONE could find the leak coming from under my hood into my car. They all insisted the leak was coming from my car window. (As if I wouldn't notice water gushing in my window!). Mike believed me when I told him it wasn't the window. He investigated based on my observations, and immediately found the leak coming from the steering column under the carpet & fixed it, then checked to see if there were any other leaks before giving it back in a timely fashion. The price was reasonable, and the service was very friendly. I will never take my car anywhere else for bodywork from now on! - Jyl D (5 star review found on Facebook)
Tonight I had the pleasure of using this place through AAA. The driver that responded went above and beyond. He was actually leaving when my van cut off and he came back to help me further and ended up having to take me to the shop for a new battery. While in the shop tech (Dexter) I think that is his name allowed me to watch to learn how to change my battery and we had a nice conversation, it did not feel as long as it was. Great men working for this company and would use them again in a heartbeat. - Monica W (5 star review found on Yelp)
I had to take my car to the body shop after an accident. Mike was fantastic -- he helped me figure out how to fix the car without spending an arm and a leg. Great customer service, the car was fixed earlier than he had initially thought, and he was incredibly kind in all of my interactions with him. Wonderful service! Bevi W (5 star review found on Facebook)
When your light comes on, it is ALWAYS important to look at the issue to see if it is a problem. Especially if it is a light we all understand. Tire pressure is one we all can relate to and an easy one to look at. However, most drivers just assume the air is low in them and ignore it which is not a good idea especially when you are driving a 4x4 diesel truck off-roading and could have picked up anything and/or everything like this truck tire did.
He looked, and immediately headed over to see our technicians here at Autoworks.
Every car, truck, van, and SUV on the road today has headlights. However, you've probably noticed an increase in different types of headlights in more recent years - gone are the days where every vehicle on the road had the same bulb. Here is some information on headlights, from Autoworks in Ithaca, NY.
Sometimes it is EASY to see if your car or truck needs to come into our shop for professional repairs!
1. You see steam rising from the engine!
2. The Check Engine Light is on!
3. The engine starts, but there is an odor that is not right.
4. You hear grinding or thumping noises.