Wayne Johnson
Customer Review
★★★★★
Mike in the body shop has won my strong loyalty. Over the years, every time I've found that he's done whatever I've asked well, but then there are nice extras I didn't ask for and do not get charged for. They have been very creative in solving unconventional problems and they do high quality work that's always left me more than satisfied. I admit in life I haven't usually felt any sort of warmth towards body shops but this one is different. I think Mike really does go the extra mile to help lower costs, and I always feel like he is truly listening to me. I understand at some level I'm a customer and the purpose of the shop is to make money, but it really doesn't feel like that when you go talk to them. It feels like they care about you as a person and helping you have the best outcome that you need.

The staff at the front desk have always been friendly to me and don't talk down to me when they are explaining any issues with my car. I've used the body shop (to get a small section painted on my car) and also the repair shop (for brakes, tires, head gasket, etc). They do have a key drop box so you can drop your car off when the shop is closed. They also will pick you up/take you home if you are having work done, although I have never personally used this service. They also offer discounts for Cornell Staff if you show your ID at the beginning of your appointment (not valid on every single service, but, worth asking about) - Katie M (5 star review found on Google)

Competent and honest mechanic, as far as I can tell. It's a fairly large operation in terms of capability on-site, but way better than going to the dealer in terms of cost, flexibility, and personal communication. Autobody on-site as well. They have a shuttle to and from Ithaca. - Jeff W (5 star review found on Google)

They nicely fixed my 21 year old car. I am visiting the area from VA, and Autoworks was there to help in an emergency situation. They provided comfortable shuttle service with experienced and kindly Bob at the wheel. I am grateful to them all. - Jewelia P (5 star review found on Google)

My place for auto maintenance. - Jim S (5 star review found on Google)

Very quick and amazing service. - Chuck (5 star review found on Google)

Everyone is very friendly, knowledgeable and reasonable. Highly recommended! - Ryan H (5 star review found on Google)

As a customer for about 13 years I feel that I can always rely on good advice and personal service at a fair price. Thanks, George and Co. - Peter D (5 star review found on Google)

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