We had Autoworks come out twice to jump our car. Ryan was the second guy to come out and help after hours. He was extremely friendly and helpful, even offering us some advice regarding our car troubles. Due to this experience with Ryan, we won't hesitate to reach out to Autoworks in the future for any automotive problems. - Sarah S (5 star review found on Yelp)
Autoworks came out to help me out after my keys got locked in my car with my dog. Fast, friendly, compassionate. You know how people can make you feel stupid without saying so? Not this guy!!! I was so embarrassed and he was great. I'd definitely go there for any car needs. - Patricia S (5 star review found on Yelp)
Awesome service! I got a flat tire one night and AAA sent someone from Autoworks out to help me. The guy was very helpful and towed my car back to their repair shop. They fixed it right when they opened the next day, and I was back on the road. I'll definitely be returning to Autoworks if I need work done on my car. - Mark B (5 star review found on Yelp)
They repaired a dent in the back of my jeep to perfection. I also had it undercoated It wasn't cheap! The back repair was over a grand and the undercoat was $500.00. I'm happy with their work and will use them again.
These folks are really the best. Consistent quality and creative solutions to problems my aging cars have presented over several years. They screwed back the underbody sheet I dragged there after a Greek Peak Parking lot "alteration" for under $30.00. They also warranty their work. I recently damaged a new shock in a standard Ithaca pothole and they replaced it with no charge for parts or labor. Bob, the driver is just a great added bonus - guaranteed to boost your mood in the first ten minutes! This is a great place! - Edward S (5 star review found on Yelp)
There are two business here, the body shop and the general repair shop. This review is about the body shop. Mike went above and beyond to make me happy. He did several extra, useful things without charging me for them, came in under budget, and also did extra touch up paint without charging me and let me keep what was left. I last went a few years ago and was also very happy. Maybe you will have a different experience with the general repair shop, but I find their body shop to be excellent. - Wayne J (5 star review found on Yelp)
We used to get work done by a friend who is a mechanic. That was a big mistake because he worked on his schedule, not ours. We also used to go to Walters in Groton. That dealership has gone down hill immensely in the last few years. All of the good mechanics and service manager have quit. I am not treated like an idiot when go into Autoworks. If I go to a place like Monro in Cortland, all they want to do is sell me work that is not needed. That does not happen at Autoworks. - Anonymous (5 star review found on Cartalk)
I have never had a better experience with an auto shop. The price they tell you out the door is the price you pay when you pick up your car no hidden fees. They treat my wife and I fairly and would never try to charge a woman more money. They really potray the family atomsphere and seem to have repeat customers. The shop manager Sean has always gotten my car in the same day and fixed it the next day. We drive a VW and a Honda and I feel the level of compentency with forgien vechiles is what really brings me back each and every time. I can safely say that I trust this shop with my car (that I put about 700 miles per week on) to do any sort of service. If you live in the Ithaca area and own a VW stop going to Bill CROOK and start saving money. If you own a Honda they have an ASE certified tech and specialize in Honda. All in All they seem to bend over backwards to assits their customers in any way possible. - Anonymous (5 star review found on Cartalk)