We used to get work done by a friend who is a mechanic. That was a big mistake because he worked on his schedule, not ours. We also used to go to Walters in Groton. That dealership has gone down hill immensely in the last few years. All of the good mechanics and service manager have quit. I am not treated like an idiot when go into Autoworks. If I go to a place like Monro in Cortland, all they want to do is sell me work that is not needed. That does not happen at Autoworks. - Anonymous (5 star review found on Cartalk)