For one, the prices are unbeatable. They will beat any quote you get from other local bodyshops by FAR. But this doesn't detract from the quality of work. I've come in for scrapes, cracks, and a dent (none of which were my fault!) and they've repaired or replaced it without hassle. I would comfortably recommend this place to family, friends, and anyone else I encounter. I also never expected such outstanding customer service from a body shop, but these guys really know how to take care of you. Hats off to Mike - the manager of the shop. He's doing a phenomenal job. If these guys make a promise, they keep it. Whether it's finished quality of product, timing, or quote, you can feel safe trusting Mike's word.
For further reference, it's worth mentioning that this is the first ever review I've written. The product and service was so exceptional that I felt inspired (and almost required) to write a review for these guys. -  Arsham M (5 star review found on  Yelp)